Fixing Citizen Grievanceswith Next-Gen AI Routing
Resolve municipal issues in seconds. JanMitra parses complaints in Hindi or Hinglish, detects severity levels, and smart-routes to nodal officers automatically.
JanMitra Live Router
Real-Time Grievance Feed
“Gomti Nagar main crossing ke pass drinking water pipeline leak ho gayi hai, subah se paani beh raha hai.”
Test the JanMitra AI Engine Live
Experience our neural router. Type a complaint in Hindi, Hinglish, or English, or click a preset below to see AI analysis in under 5 seconds.
Citizen Input Portal
Awaiting Grievance Input
Choose one of the sample tickets on the left or write custom complaints to trigger the AI-Router diagnostics simulation.
Everything You Need for Smart Governance
From complaint submission to real-time resolution — every step is automated, transparent, and powered by advanced AI.
AI Classification Engine
Automatically understands complaints in Hindi, English, or Urdu. Detects category, priority, and urgency in milliseconds.
Smart Department Routing
AI routes complaints to the correct department — Nagar Nigam, Jal Nigam, PWD, or others — with 94% accuracy.
Multilingual Support
Submit in Hindi, Hinglish, Urdu, or English. Get updates in your preferred language. Voice input supported.
Live Complaint Tracking
Amazon/Swiggy-style tracking timeline. Know exactly where your complaint stands — from submission to resolution.
Autonomous Follow-Ups
AI agent automatically reminds departments, escalates overdue complaints, and keeps citizens updated.
Predictive Analytics
Heatmaps, trend analysis, and predictive governance. Know where problems will arise before they happen.
See How It Works
From voice input to automated resolution — in under 5 seconds.
Citizen Submits
Submit via text, voice, or photo. Auto-detects location via GPS.
AI Analyzes
AI classifies category (Garbage), detects priority (High), and generates officer summary.
Smart Routing
Automatically assigns to Lucknow Nagar Nigam with AI-generated action summary.
Officer Reviews
Officer gets AI summary, priority tag, and recommended actions on their dashboard.
Citizen Notified
Citizen receives real-time update: "Your complaint has been successfully forwarded to Lucknow Nagar Nigam."
Auto Follow-Up
If unresolved in 3 days, AI auto-escalates to senior officer. Citizen stays informed.
Transforming Governance at Scale
Providing transparency, accountabilty, and velocity to citizen complaints across Uttar Pradesh.
Recent Resolved Grievances
Auto-Escalation & Resolution Audit Ticker
Water Pipeline Leak
Garbage Pile Cleanup
Streetlight Restoration
Trusted by Citizens
Real stories from real people across Uttar Pradesh.
“My complaint about delayed garbage collection was resolved in 2 days! JanMitra's AI automatically escalated the ticket directly to Nagar Nigam.”
“Reported broken street lights by speaking in Hindi. Super easy! I received automatic WhatsApp progress notifications at every step of resolution.”
“Sewer water logging in our sector was solved within 36 hours. I uploaded a photo, AI categorized the issue, and instantly notified the local junior engineer.”
“Excellent escalation feature! If local officers delay taking action, JanMitra auto-reminds them and escalates to the senior commissioner for real accountability.”
“Snapped a photo of a dangerous pothole near the busy Chowk market. The AI auto-recognized the road damage and logged the complaint without me typing a word!”
“Filed a complaint about illegal commercial waste dumping in the public park. The interactive live GPS mapping proved exactly when the cleanup crew completed it.”
“Reported stray animal hazard blocking the main intersection. Nagar Nigam's special control team responded quickly. Very impressive safety support!”
“Commercial noise pollution issue at midnight handled extremely tactfully. JanMitra classified it under public safety and auto-notified the municipal inspectors.”
“My complaint about delayed garbage collection was resolved in 2 days! JanMitra's AI automatically escalated the ticket directly to Nagar Nigam.”
“Reported broken street lights by speaking in Hindi. Super easy! I received automatic WhatsApp progress notifications at every step of resolution.”
“Sewer water logging in our sector was solved within 36 hours. I uploaded a photo, AI categorized the issue, and instantly notified the local junior engineer.”
“Excellent escalation feature! If local officers delay taking action, JanMitra auto-reminds them and escalates to the senior commissioner for real accountability.”
“Snapped a photo of a dangerous pothole near the busy Chowk market. The AI auto-recognized the road damage and logged the complaint without me typing a word!”
“Filed a complaint about illegal commercial waste dumping in the public park. The interactive live GPS mapping proved exactly when the cleanup crew completed it.”
“Reported stray animal hazard blocking the main intersection. Nagar Nigam's special control team responded quickly. Very impressive safety support!”
“Commercial noise pollution issue at midnight handled extremely tactfully. JanMitra classified it under public safety and auto-notified the municipal inspectors.”